Privacy Policy for Off-Grid Solar System

At Off-Grid Solar System, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, offgridsolarsystem.ca.

1. Information We Collect

• Personal Information: Name, email, phone number, location, and project details submitted via forms.
• Usage Data: IP address, browser type, device, pages visited, and time spent on the site.

2. How We Use Your Information

• Provide and operate our services
• Respond to inquiries and quote requests
• Connect you with solar installers (Section 10)
• Improve website performance
• Display ads via Google AdSense

3. Cookies and Tracking Technologies

We use cookies to ensure functionality, analyze traffic, and deliver relevant advertisements.

• Essential cookies (site functionality)
• Analytics cookies (Google Analytics)
• Advertising cookies (Google AdSense)

Where required by law, we display a cookie consent banner allowing you to accept or reject non-essential cookies.

You can also manage cookies through your browser settings.

4. Third-Party Services

• Google Analytics: Tracks usage to improve our website.
• Google AdSense: Uses cookies to serve ads based on your interests. You may opt out via Google Ad Settings.

5. Sharing Your Information

We do not sell your personal information.

• Service Providers: Hosting, analytics, and advertising partners
• Quote Request Partners: As described in Section 10
• Legal Requirements: If required by law

6. Legal Basis for Processing (GDPR Users)

If you are located in the European Economic Area (EEA), we process your data based on:

• Your consent (e.g., quote forms, cookies)
• Legitimate interests (site improvement, analytics)
• Legal obligations

7. Security

We implement reasonable safeguards, but no system is completely secure.

8. International Data Transfers

Your data may be processed outside your country, including in countries with different data protection laws.

9. Your Rights

You may have rights including:

• Access your data
• Request correction or deletion
• Withdraw consent
• Object to processing

To exercise your rights, contact support@offgridsolarsystem.ca.

10. Quote Request Form

When you submit a quote request, we collect your name, email, phone number, location, and project details.

This information is shared with up to 3 certified solar installers in your area so they can contact you with quotes.

By submitting your information, you explicitly consent to being contacted via phone, email, or SMS.

Installers are independent businesses. We are not responsible for their services or communications.

You may request deletion of your data at any time by emailing support@offgridsolarsystem.ca.

11. Data Retention

We retain your information only as long as necessary for service delivery or legal compliance.

12. Changes to This Policy

We may update this policy periodically. Updates will be posted here.

13. Contact Us

Email: support@offgridsolarsystem.ca

14. Affiliate Disclosure

Some pages on offgridsolarsystem.ca contain affiliate links. This means we may earn a small commission if you click a link and make a purchase, at no additional cost to you.

These commissions help support the operation and maintenance of this website.

Our affiliate relationships do not influence our calculator results, recommendations, or editorial content. We strive to provide accurate, unbiased, and helpful information at all times.

All affiliate links are clearly identified where applicable.